📜 Terms & Conditions
Effective Date: August 15, 2025
Welcome to SilkéTouch. By using our website, browsing our products, or making a purchase, you agree to the terms outlined below. Please read them carefully before proceeding.
1. Use of Our Website
By accessing and using this website, you confirm that:
-
You are at least 18 years old (or supervised by a parent/legal guardian if younger)
-
You agree not to use our website for any unlawful or unauthorized purposes
-
You will not reproduce, duplicate, or exploit any part of the website without written permission
2. Product Information
-
We curate all our products from trusted third-party suppliers.
-
Product images, descriptions, and pricing are accurate to the best of our ability.
-
Slight variations may occur due to lighting, packaging updates, or supplier modifications.
3. Order Acceptance & Cancellations
-
We reserve the right to accept or reject any order placed on the site.
-
Orders can only be canceled within 1 hour of placement. After that, the order is processed and cannot be changed.
4. Shipping & Delivery
-
Shipping times typically range from 1–4 business days, depending on your location.
-
SilkéTouch is not responsible for delivery delays caused by shipping carriers, customs, or incorrect address entries.
-
For full details, view our Shipping Policy.
5. Returns & Refunds
-
We accept returns only for eligible items (damaged, incorrect, or defective).
-
Items must be returned in unused, original condition.
-
For more information, please review our Returns & Refunds Policy.
6. Pricing & Payments
-
All prices are listed in [your currency] and may include applicable taxes.
-
We reserve the right to change pricing at any time without notice.
-
Payment is due at the time of purchase via our secure checkout system.
7. User Accounts (if applicable)
-
You are responsible for maintaining the confidentiality of your login information.
-
SilkéTouch is not liable for unauthorized account access resulting from user negligence.
8. Limitation of Liability
SilkéTouch shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
9. Intellectual Property
All content on this website — including logos, images, copy, and design — is the property of SilkéTouch and protected by copyright laws. Unauthorized use is strictly prohibited.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with the latest “Effective Date.”
11. Contact Us
If you have any questions about these terms, please contact us at:
📧 support@silketouch.com