🚚 Shipping Policy

At SilkéTouch, we work hard to ensure your skincare and beauty essentials are delivered as quickly and smoothly as possible.

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📦 Order Processing Time

• Orders are typically processed within 24–48 hours after payment confirmation.

• Once your order is processed, you’ll receive a confirmation email with tracking details as soon as your package is on the way.

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🌍 Shipping Timeframe

• Estimated delivery time: 1–4 business days depending on your location and selected product.

• Shipping times may vary slightly during peak periods, promotions, or due to customs and local carrier delays.

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🔄 Shipping Partners

We collaborate with trusted international suppliers and logistics partners to ensure efficient delivery and quality assurance at every step.

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🚫 Shipping Limitations

• We currently ship to most regions. If your country or region is unavailable at checkout, feel free to reach out to us at support@silketouch.com.

• We do not ship to P.O. Boxes or military addresses at this time.

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📍 Tracking Your Order

Once your order ships, you’ll receive a tracking link via email to follow your package in real time.
If you don’t receive your tracking info within 3 business days, please contact us.

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❗ Delayed or Lost Orders

If your order seems delayed or hasn’t arrived after 5 business days, kindly reach out to our support team. We’ll work directly with our shipping partners to resolve the issue promptly.

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🙏 Thank You for Your Patience

As a curated beauty store operating with global suppliers, we truly appreciate your understanding and trust. We're committed to making your shopping experience smooth, secure, and satisfying from cart to doorstep.